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When we think about counselling, many of us picture a stuffy, slightly clinical office and a middle-aged therapist asking about your past. Online therapy, also known as e-therapy e-counselling, teletherapy, or cyber-counselling, debunks those stereotypes. You'll meet with your therapist using our video portal, which can be done on either your phone, tablet or computer. And great news - it's straightforward to use.
Just as therapists and counsellors in the "real world" have a range of qualifications and licenses, online therapists can also differ considerably in their training and credentials. Our team all have masters degrees and are registered with the British Association for Counselling and Psychotherapy (BACP).
Instead of having to drive to see your therapist and then sit in a stodgy waiting room, you can speak with them from anywhere in the world. Whether seated on your sofa, walking around the park or enjoying your local beach, online therapy is just a few clicks away.
Once you've registered on our client portal and booked your first session, we'll provide you with the website link to use in all future sessions. You can join on your phone, tablet or computer. Just make sure you've got a working camera and microphone, and you're good to go.
You can talk with your therapist as frequently as if you were meeting face-to-face: weekly, biweekly or monthly. If you need a check-in session between regular sessions, you'll be able to do this using our video portal.
All meetings are end-to-end encrypted using DTLS-SRTP, which provides vital security benefits, including integrity, authentication and privacy. Learn more about the security, privacy and compliance of our video portal. This way, we can address your personal situation without fear that what you say leaves the “room”.
Our mental health specialists are highly trained (minimum requirement is a masters degree) and are registered with the British Association for Counselling and Psychotherapy (BACP). They’re also down-to-earth, friendly and approachable.
If online therapy isn't for you, don't worry; we still offer face-to-face counselling. For whatever reason, you just don't fancy sitting behind a device talking to someone about your challenges. We get it.
Our check-in sessions will be through our video portal because they only last 20 minutes, but the regular, 60-minute sessions can be done in person. You could also go for a blended care approach; some sessions in person and other sessions online. We're happy for you to vary between the two when and as it pleases you.