Beginning in January 2024, join our Women Together group; a safe space for women to connect, share and grow

Covid poses "greatest threat to mental health since the second world war." Learn more about how we're supporting people during this challenging time.

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Covid poses "greatest threat to mental health since the second world war." Learn more about how we're supporting people during this challenging time.

Depression & anxiety group therapy beginning 9th May (morning and evening sessions available). Click here for more information.

Multi-Award-Winning Counselling Clinic in Walsall
Counselling Clinic of the Year – GHP Mental Health Awards 2026

Counselling in Walsall

If you’re thinking about counselling for the first time, you might feel nervous, unsure what to expect, or wonder if your problems are “bad enough” to get help. You’re not alone in feeling this way, and you don’t have to figure it all out on your own.

At Restoration Therapy, we offer warm, confidential counselling in Walsall with no waiting list, so you can start getting support as soon as you feel ready.
Book Initial Consultation

Calm, non-judgemental space

In-person and online sessions

Professional, accredited counsellors

Flexible appointment options

Proud Members of The Black, African and Asian Therapy Network
More than most, we understand the stigmas and challenges facing our cultural communities.

Life's challenges

What are you struggling with?

Individuals come to therapy for many different reasons. Sometimes it may feel as if life isn't making any sense. You may feel stuck or confused, lost or powerless and disengaged from yourself or those around you. Talking to friends and family may not always be the best option, and you can find yourself feeling very much alone with how you are feeling. Our team can support you through the various challenges:

Bereavement & grief
Anxiety & depression
Eating disorders
Low self-esteem
Anger management
Family & other relationships
Past trauma
Abuse (sexual, physical or emotional)
Gender or sexual identity
Post-traumatic stress (PTSD)
Self-harm & suicidal feelings
Young people and children
Personal development
Social anxiety
Work-related issues
Serving Walsall & the West Midlands

Clinic in the Walsall Arboretum

You can find us at the Clock Tower in the Walsall Arboretum, a peaceful location perfect for in-person therapy. While we continue to offer online sessions for those who prefer them, our Walsall clinic is ideal if you’re looking for face-to-face support.

We're approximately a 10 to 15 minute walk from Walsall town centre and the bus station, making our counselling services accessible for those travelling by public transport. Street parking is available just a few minutes’ walk from the clinic.

We’re based in the corner of the Arboretum, right by the main crossroads in Walsall (Clock Tower, Arboretum, Lichfield Street, Walsall, WS4 2BU). If you're unsure where to find us, just look for the red brick building with the clock tower.

We regularly provide counselling in Walsall for individuals from across the borough and surrounding areas, including Wednesbury, Bloxwich, Aldridge, Brownhills and parts of Birmingham and Wolverhampton.

live in the present

Why should you speak with a counsellor?

Non-judgemental
We're trained to be non-judgemental, and we go into every counselling session with an open mind. Your life and your experiences are yours.
Confidential
What you share will never be used as water-cooler conversation. We won't share your story with our friends. Have confidence that we're discrete.
Commitment
We'll make a commitment to see you every week at an agreed time. We're reliable and the time allocated to you is yours.
Focus on you
We're not here to talk about us. The focus in every session is you and your wellbeing. You've got someone who's solely focussed on supporting your mental health.
Professional
Less alone
Often, people feel unable to share their feelings and challenges with the people in their life. Having someone who is a complete stranger, who doesn't know you and won't judge you, can give you the freedom to talk about anything.
Beginning your journey

Why choose Restoration Therapy?

We provide counselling delivered by therapists who either hold a Master’s degree in counselling or are working towards one. We do not accept practitioners with lower-level qualifications, which allows us to support both common mental health concerns and more acute or complex challenges with care and clinical depth.

As an organisation, we are registered with the National Counselling & Psychotherapy Society (NCPS). Each therapist is individually registered with a recognised professional body such as the BACP, NCPS or another accredited organisation.

We're intentional about matching you with the right therapist, so you are not simply placed with whoever is next available. Our approach combines warmth, professionalism and evidence-informed practice, giving you the confidence that your counselling is grounded in recognised standards and delivered with integrity.

Registered with the National Counselling & Psychotherapy Society
Individual professional registration such as BACP or NCPS
Therapists qualified to Master’s level or working towards it
Careful therapist matching, not random allocation
Support for both common concerns and more complex emotional challenges
a personalised approach for every client

How does therapy work?

Face-to-face or online

You can meet with your therapist at our Walsall clinic, online via our video portal or a blend of both. Whether you're local or not, our team can help.

Book the initial consultation
For most people, this step is the hardest. You're not crazy. You haven't failed. Seeking therapy is not an admission that you're weak.
Attend your first appointment
The initial consultation is a "finding out" pre-therapy meeting where you tell us about your situation and what you would like to address.
What to expect

What happens in your first session?

It's normal to wonder what you are about to get yourself into. Making that first step to go for counselling is a courageous step. Nerves, anxiety, fear, excitement, hope and many other feelings might be floating around. What will my counsellor be like? Will they understand how I'm feeling? So what should you expect in your first therapy session?

Your first session with the therapist will be different from future visits. The initial visit is an opportunity for you and your therapist to get to know each other and plan ahead.
Listen to your story and perhaps learn about what has brought you to counselling
Outline your goals and what you'd like to get from therapy
It may sound boring, but there will be some paperwork to fill out. Don't worry, you're not signing away your life
Strategise and plan ahead for the next couple of sessions
Arrange date and time for the next appointment
clients only

Check-in sessions

Between sessions – whether weekly, biweekly or monthly – you may want to get in touch with your therapist. Not for a full session, but to connect with them about something; you've had a breakthrough, a trigger has caused a spiral, or you'd like to bounce an idea off someone.

Our "Check-In Sessions" allow you to meet with your therapist for a short, potent 20-minute consultation. Diving straight into the issue at hand, your therapist will listen, unpack and provide support until your next planned session. These sessions are only available for current clients, and we offer one free "Check-In Session" to every client who makes the 3-session commitment.

Due to their conciseness, these sessions take place through our online video portal. Here's a summary of what you'll get:

Supportive appointment between sessions
First "Check-In Session" is free
Flexible session tailored to your needs
For clients only
Beginning your journey

3-session commitment

After the initial consultation, we'll invite you to commit to 3 counselling sessions. Why? Because those who commit to the therapy process benefit the most from therapy.

We've also found that having this provision in place increases the likelihood of our clients seeing the process through to completion. Only then do they experience the relief they're looking for and become the best version of themselves.

After the first 3 sessions, appointments are open-ended, and we'll continue to support you for as long as you need our assistance.

Note: For those struggling financially, we're happy to make allowances and wave this condition.

Investing in Your Well-Being

Prices

We know that starting counselling is a big step, and we want the process to feel as simple and stress-free as possible. That’s why we’re upfront about our fees, with no hidden costs or surprises. Your journey begins with an Initial Consultation (priced slightly lower than a standard session). It gives us a chance to really listen, understand what you’re going through, and shape the support around your needs.

We also believe that cost shouldn’t be a barrier to getting help. That’s why we’ve partnered with organisations like NHS Talking Therapies Plus and Being You Therapy to offer additional support where needed. 

We want counselling in Walsall to be accessible to everyone. If cost is a concern, just get in touch, and we'll find a way to help.

Discounts when you purchase 8 or 12 sessions in advance
15% reduction for all students
Support available through partner schemes like NHS Talking Therapies Plus and Being You Therapy
HELPING YOU TO BE THE BEST VERSION OF YOURSELF

Frequently asked questions

How do I start counselling with Restoration Therapy?

Starting counselling in Walsall is straightforward. You can contact us through our website or by phone to arrange an initial consultation, or you can book the appointment online. During this first session, we take time to understand what has brought you to counselling, what you would like support with, and what kind of therapist might be the best fit for you. Following the consultation, we recommend a therapist whose experience and approach align with your needs.

How much does it cost?

The cost of counselling in Walsall varies depending on the therapist and the type of session. We provide clear information about fees before you commit to ongoing therapy, so you know exactly what to expect.

We aim to offer professional, high-quality private counselling in Walsall delivered by qualified therapists, with transparency around pricing and no hidden costs.

What if I miss a scheduled appointment?
We appreciate life can throw unexpected curveballs. If you're unable to attend, please let us know at the earliest opportunity. However, if you don't provide a minimum of 48 hours notice, you'll be charged at the session's full rate.
What happens during the initial assessment?

Your initial consultation is an opportunity to talk about what is going on in your life and what you hope might change. We will ask some questions about your current situation, relevant history, and what kind of support feels right for you.

Additionally, initial assessments are a chance for you to check if we're the right fit for you. You might want to ask:

  • What's the waiting time?
  • What type of counselling do you offer?
  • What will a typical session be like?
  • Can you offer evening/weekend appointments?
  • Can I see a male/female counsellor?

It may be worth writing your questions down and bringing them with you; it's easy to forget them once you're actually in there.

Where are you located in Walsall?

Our counselling clinic is based in the Arboretum in Walsall, a beautiful location for in-person therapy. We are approximately a 10 to 15 minute walk from Walsall town centre and the bus station, and street parking is available just a few minutes away.

The counselling room on the ground floor is wheelchair accessible. If you need step-free access, please let us know when you book so we can schedule you in the most suitable room.

What's the difference between talking to a friend and talking to a counsellor?

Sometimes talking to a friend can be helpful, and counsellors often encourage clients to speak with their family and friends. However, there are some disadvantages to using friends as your only confidants and support. Learn more about the differences between talking with your counsellor and a friend.

How soon will I start to notice things getting better?
The pace of change in counselling varies from person to person. Some people notice shifts in their thinking or emotional awareness within a few sessions, while others benefit from longer-term work.

During your counselling journey, you and your therapist will regularly reflect on progress and goals, ensuring that the work remains meaningful and aligned with what you need.
Is everything I say confidential?
Yes. Confidentiality is a central part of our counselling services. Everything you share in sessions is treated with respect and discretion.

There are limited exceptions to confidentiality, such as situations involving serious risk of harm, which will always be explained clearly at the start of therapy. We are registered with recognised professional bodies and follow strict ethical guidelines.
Be the best version of you
Our mission is to enable this
Online & COVID-19 friendly
Book your first appointment
Fast and secure payments
We help individuals who are struggling to manage life’s challenges by providing therapeutic support to be the best version of themselves.
Copyright © 2020 Restoration Therapy. All rights reserved.
Be the best version of you
Our mission is to enable this
Online & COVID-19 friendly
Book your first appointment
Fast and secure payments
We help individuals who are struggling to manage life’s challenges by providing therapeutic support to be the best version of themselves.
Developed and managed by Ark Digital Agency.
Copyright © 2020 Restoration Therapy. All rights reserved.
We help individuals who are struggling to manage life’s challenges by providing therapeutic support to be the best version of themselves.
Developed and managed by Ark Digital Agency.
Copyright © 2022 Restoration Therapy. All rights reserved.
We help individuals who are struggling to manage life’s challenges by providing therapeutic support to be the best version of themselves.
Developed and managed by Ark Digital Agency.
Copyright © 2026 Restoration Therapy. All rights reserved.
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